Resort in Riviera Maya- Grand Palladium Riviera Maya Resort

Come to our resort in Riviera Maya - Grand Palladium Riviera Maya. Enjoy a luxurious experience.

Our Riviera Maya Resort offers the new Zentropía line, a wonderful experience with top quality service for wellness, rest and relaxation, where you will receive exclusive, personal care from highly qualified staff, amidst some of the most beautiful beaches in the world, a paradise of crystalline waters in the Caribbean Sea.

You will benefit from the design, inspired by Mayan culture, which covers 6,000 m2 surrounded by stunning murals housing a temple dedicated to beauty and relaxation.

At our Grand Palladium Resort & Spa hotel in Riviera Maya, we offer relaxing body treatments including a chromotherapy tub and Vichy shower in the following facilities:

16 individual treatment rooms with air conditioning
4 Eco-palm shelters in the Spa
4 Eco-palm shelters scattered throughout the resort
2 meditation rooms with drinks and everything required in a room for your personal relaxation and meditation needs.
1 Water Garden
2 saunas (dry and wet)
2 steam rooms
Fitness centre with air conditioning
1 air conditioned, small café area for guests with a pass and clients who reserve a service in our Riviera Maya Resort & Spa. The café offers a menu of sandwiches for each day of the week.
At the Spa, you can enjoy massages, facials and body treatments given by a team of highly qualified, professional therapists. Each client will receive a robe, sandals and a locker before starting treatment and massages.

** Entry to the water zones (jacuzzis, pool, sauna and steam bath) at Zentropía Palladium Spa & Wellness costs $50 USD per person per day for guests at the Grand Palladium.
Entry to the water zones is included for guests at TRS Hotels and members of the Palladium Travel Club. There will also be promotions and special services.
For your information, that anyone receiving a treatment at Zentropía Palladium Spa & Wellness has entry to the water zone included for the day.

This is an exclusive area with an avant-garde design in hydrotherapy. There are 2 indoor and outdoor jacuzzis with hot and cold water, showers in the open air decorated in Mayan style with the heads of jaguars, water cascades, "eco-meditation" cold bath, foot wash with stones that acts like reflexology, relaxation zone with swimming-pool, etc.

Scattered throughout the resort, these Eco-palm shelters are built on wood and are very pleasant if you prefer to be in the open air. They can be found near the pool and white sand areas and in the Spa. Enjoy a relaxing massage among the fabulous sounds of nature in the Mayan jungle, or gaze out on the beautiful Caribbean Sea. The most amazing experience in the area!
The Eco-palm shelter area cannot be used in adverse weather conditions.

Situated within the Spa, it contains modern apparatus for exercising while looking out on the the beautiful gardens and relaxing nature of the Caribbean. The equipment includes treadmills, elliptical trainers, static bikes and weights.
The gym has changing rooms and showers, air conditioning, background music and plasma TV screens. An instructor is available from 7 - 11am and 5 - 9pm. No reservation is required and it is free of charge.

Next to the fitness centre, you will find a room with an animation team. You can also attend a variety of sessions for aerobics, yoga, pilates and dance classes. You won't want to miss the Zumba classes, Monday to Friday from 5 - 6pm.

Zentropía selects first-class products for its treatments, from Pevonia, Alfa Park, Kerastase, Opi and Elemet. It has also developed its own line of products under the Zentropía brand.

Please give at least 4 hours' notice if you wish to cancel. Late arrivals may only enjoy treatment up to the finishing time of the reservation, so that the next session can begin immediately. For a no-show, your room will be charged with 50% of the cost of the service.

All treatments can be charged to your room for greater convenience, or you can choose to pay by credit card or in cash. Tips may be given at your discretion for outstanding service.

Clients can reserve services prior to arrival at the resort with a 15% discount on the total purchase price. Reservations are paid 50% in advance, and the remaining 50% paid directly to the spa.
Prices are extremely reasonable and range from $10 US to $170 US.
The Spa's trained staff are always available to advise you on the best treatment for your needs. Your safety is of the utmost importance to us. Please notify the Spa manager of any special medical condition, such as: allergies, high blood pressure, diabetes, pregnancy, etc. You should also be well hydrated prior to treatment. The Spa provides free drinks, such as water and tea. We recommend that you arrive at least one hour prior to treatment in order to make the most of our modern water circuit (sauna, Turkish bath, jacuzzi, foot wash and private pool). You must shower before entering the water zone. The Spa will provide you with a towel and sandals for your convenience and personal use. You may wear casual clothes and don't forget to bring your swimwear. Please do not bring valuables or jewellery. Mobile phones and devices must be switched off so that all guests can fully enjoy their Spa experience.

Discover our hotels in Riviera Maya:

Body scrub

Service Duration Price
Energizing exfoliation 50 min 90.00 USD
Moisturizing exfoliation 30 min 79.00 USD
Antioxidant exfoliation 30 min 79.00 USD

Body waxing

Service Duration Price
Eyebrows 24.00 USD
Lip or chin 24.00 USD
Underarm 24.00 USD
Full leg 79.00 USD
Half leg 49.00 USD
Bikini 49.00 USD
Back 69.00 USD
Chest 69.00 USD

Body wraps

Service Duration Price
Moisturizing wrap
Detoxifying body wrap
Antioxidant body wrap
Relaxing body wrap


Service Duration Price
Braids full head C 109.00 USD
Braids full head M
Braids full head L 119.00 USD
Partial braids 69.00 USD
Single braid 9.00 USD
French braid (each) 19.00 USD


Service Duration Price
Lady's hair cut & blow dry 79.00 USD
Lady's hair cut 49.00 USD
Men's hair cut 25.00 USD
Shampoo & blow dry C 60.00 USD
Shampoo & blow dry M
Shampoo & blow dry L 90.00 USD

Hairdressing & Makeup

Service Duration Price
Special hair styling C 125.00 USD
Special hair styling M
Special hair styling L 135.00 USD
Mac makeup 104.00 USD
Make up try-out 104.00 USD
Hair styling try-out for brides 125.00 USD
False strip eyelashes 15.00 USD
Individual false eyelashes 25.00 USD
Kérastase capilar treatment 44.00 USD


Service Duration Price
Full body deep massage 50 min 205.00 USD
80 min 216.00 USD
Zentropia Massage 80 min 275.00 USD
Tepezcohuite & aloe after-sun 50 min 136.00 USD
Partial massage 25 min 125.00 USD
Full body relax 80 min 196.00 USD
50 min 182.00 USD
Tense feet ritual 25 min 90.00 USD
Lymphatic drainage 50 min 182.00 USD
Hot stones 50 min 228.00 USD
80 min 275.00 USD
Stress cure 80 min 275.00 USD
Aromatherapy 50 min 182.00 USD
Shiatsu (vital energy) 50 min 171.00 USD

Nail treatment

Service Duration Price
Classic or French manicure 30 min 49.00 USD
Spa manicure (Maya orchids, coconut-lemon, passion fruit, grapefruit-mango) 59.00 USD
Classic or French pedicure 30 min 69.00 USD
Princess manicure spa (ages up to 12)
Spa Pedicure (Peppermint-chaya, Nopal-aloe vera, Cocoa-Coffee, Coconut-Lemon) 45 min 79.00 USD
Natural or French acrylic nails 99.00 USD
Nails refill 39.00 USD
One nail repair or refill 25.00 USD
Acrylic nails removal 39.00 USD
Polish change 25.00 USD
Gelac application 65.00 USD
Manicure classic + gelac application 89.00 USD
Pedicure classic + gelac application 99.00 USD
Gelac remove + gelac polish 79.00 USD


Service Duration Price
Bride ritual

Romantic Couple Services

Service Duration Price
Moonlight massage for two (champagne glasses included) 50 min 389.00 USD
Romance massage / scented candles 50 min 366.00 USD

Signature facials

Service Duration Price
Eye treatment
Anti-stress 30 min 109.00 USD
Sensitive skin
Anti-age facial
Deep cleansing

Resort in Riviera Maya – Grand Palladium Riviera Maya Resort

Grand Palladium Riviera Maya Resort & Spa
Carr. Federal Chetumal, Puerto Juarez Km. 256-100
C.P. 77710
Playa del Carmen, Quintana Roo, Mexico.

Rosalba Flores
Tel: 984-877 21 00 ext. 8650